Taking orders and coordinating food and beverage service

What this note covers

1. Welcome, seat and establish the order
2. Communicate dietary requests through the whole chain
3. Coordinate timing and the service sequence
4. Carry, deliver and clear safely
5. Check satisfaction and correct errors promptly
6. Complete service and hand over outstanding work
7. Worked case: a changed order at a busy restaurant pass

7 sections · 10 key terms & formulas · 6 common mistakes