Strategic Role of Operations Management

What this note covers

1. What Is Operations Management?
2. The Transformation Process: Inputs, Transformation, Outputs
3. The Strategic Role of Operations Management
4. Cost Leadership Through Operations
5. Product Differentiation Through Operations
6. Goods vs Services: Operational Implications
7. How Operations Connects to Other Business Functions

7 sections · 14 key terms & formulas · 6 common mistakes