Communication channels, one-way and two-way communication, noise, overload, facilitation and listening

What this note covers

1. The communication process and why it fails outdoors
2. Channels: verbal, tactile, auditory and visual
3. One-way and two-way communication
4. Barriers: semantic, internal and external noise, and overload
5. Strategies to overcome each barrier
6. Facilitation and listening skills

6 sections · 10 key terms & formulas · 6 common mistakes