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Food hazards, allergens and foodborne illness: what does ‘Hazard’ mean?

A biological, chemical, physical or allergen-related source of potential harm in food.

Food hazards, allergens and foodborne illness: what does ‘Cross-contamination’ mean?

Transfer of a contaminant through contact, people, equipment or the environment.

Food hazards, allergens and foodborne illness: what does ‘Allergen cross-contact’ mean?

Unintended transfer of an allergen into another food.

Food hazards, allergens and foodborne illness: what does ‘Potentially hazardous food’ mean?

Food requiring temperature control to minimise relevant pathogen growth or toxin formation.

Food hazards, allergens and foodborne illness: what does ‘Ready-to-eat food’ mean?

Food intended to be eaten without a further safety cooking step.

Food hazards, allergens and foodborne illness: what does ‘Foodborne illness’ mean?

Illness associated with consuming contaminated food or drink.

Food hazards, allergens and foodborne illness: what does ‘Food handler’ mean?

A person whose work involves handling food or food-contact equipment and surfaces.

Food hazards, allergens and foodborne illness: what does ‘Food safety supervisor’ mean?

A designated person with the relevant food safety knowledge and certification required for the business.

A dessert looks normal after contact with a raw-food utensil. Can appearance clear it for service?

No. Appearance does not establish microbiological safety. Isolate the affected food and follow the food safety procedure; prevent the transfer with separated or correctly cleaned and sanitised utensils.

Why is removing a visible nut from a finished dish inadequate for an allergy request?

Allergen protein may already have contacted the dish. Use the verified preparation and cross-contact controls for a suitable replacement; do not promise that removing the visible piece makes it safe.

Personal hygiene, health and handwashing: what does ‘Hand hygiene’ mean?

Practices that remove or control contamination on hands during work.

Personal hygiene, health and handwashing: what does ‘Designated handwashing facility’ mean?

A facility provided and supplied specifically for hygienic handwashing.

Personal hygiene, health and handwashing: what does ‘Task transition’ mean?

A change of activity that may require handwashing, equipment change or other hygiene controls.

Personal hygiene, health and handwashing: what does ‘Single-use glove’ mean?

A disposable hand barrier intended for one appropriate period of use, not washing and reuse.

Personal hygiene, health and handwashing: what does ‘Food-contact surface’ mean?

A surface that touches food and can transfer contamination to it.

Personal hygiene, health and handwashing: what does ‘Protective clothing’ mean?

Clothing used to reduce exposure or contamination during a defined task.

Personal hygiene, health and handwashing: what does ‘Illness reporting’ mean?

Promptly informing the responsible person of a health condition relevant to safe work or food handling.

Personal hygiene, health and handwashing: what does ‘Hygienic drying’ mean?

Drying hands in a way that does not reintroduce contamination.

A worker touches a phone while wearing food-handling gloves. What must change before ready-to-eat preparation resumes?

Stop the contaminated task, remove the gloves, wash and dry hands and use fresh gloves or suitable clean utensils according to the procedure. The glove surface can carry contamination just like a hand.

Why is a hair restraint not a substitute for handwashing?

It addresses a different contamination route. Securing hair reduces loose hair reaching food; handwashing addresses contamination acquired by the hands during work.